Ordered 3 of these and they arrived as described, and in good condition.
All where healthy and great looking.
Received nice healthy plants that were clean with decent roots and nice bright green shoots!
Arrived in 1 bundle of 5-7 pieces. All rooted. Moist, not melted, no Browning or yellowing. Would purchase again. Watch out for hitchhiking trumpet snails.
I hesitated to write a review because I don't like to post critical feedback, but the website prompted me a couple times. I ordered three of these through the "Buy 2 Get 1 Free" promotion, which totaled $20. I received roughly 20 plants, so a couple extra, working out to about $1 per plant. Each plant was very small--about three leaves (blades) per crown, each less than 2" long (smaller than the other pictures, which might be after the plants became established, which is great). I wouldn't have purchased plants this size at this price from a pet shop. That said, if I think of the $20 as including $6-$8 in shipping, then $12-$14 is a perfectly fair price for enough healthy crowns to start a foreground. They did come a full week after ordering so just be aware that shipments are sometimes delayed in the mail.