Price

Secure Payments

24-Hours Live Arrival Guarantee

Fresh Quality & Grown Sustainably

Quantity

See how to use Tropica’s tweezers for easy planting. It is easier, and you avoid that plants float to the surface when water is added.

Professional grade, high quality brushed stainless steel tweezers
25 centimeters (9.84 inches) premium tweezer. Perfect and easy to planted or handling all aquatic plants
For the planting of both tiny carpet plants and larger plants in the substrate or Aquarium Soil
It is also a great tool to help you place Nutrition Capsules in the bottom layer

How to use the product

Learn how by watching the video! Grab the plant at the root with the tweezers and press the plant into the gravel, until it’s exactly where you want it to be. Let go carefully, and pull the tweezers away. Try it next time you plant a new plant. The tweezers are also indispensable when cutting top shoots of stem plants and you wish to replant them next to the old stems.

Handling time for Live Plants orders:

Live plants are shipped from Monday - Saturday: Most plant-only orders can ship out within 1-3 business days excluded out-of-stock, pre-order, or backorder products.

Handling time for Live Animals orders:

Live Animals are shipped from Monday - Wednesday: Live Animals orders take longer to ship. We only ship Live Animals orders when they can be delivered within the week so they don't spend an extra day in transit on the weekend.

Handling time for Live Animals ranges from 1-5 business days depending on the weather and health of the livestock. We will email tracking information when the order is shipped.

Free Shipping: We offer Free Shipping on eligible orders.

Free Shipping will take 2-5 days to reach you
If your orders included Live Plants & Live Animals. We will combine the shipment and you will see the flat rate shipping cost at checkout
Alaska, Hawaii, Puerto Rico, Guam, and US Virgin Islands customers are not qualified for the Free Shipping program. Please upgrade to Expedited or Express Mail for faster delivery.

Delayed Parcels: Sometimes your packages may take longer than normal to arrive with U.S. Postal Service or our chosen courier. We are legally obliged to wait 15 working days (3 weeks) for a package to be considered lost. See U.S. Postal Service website for further detail.

We cannot be held responsible for any delay caused by U.S. Postal Service but if your packages were lost by the courier service, we will issue a replacement by 50/50, which means we pay 50% and the customers pay 50% plus shipping for the replacement orders.

Refused Shipment Policy: All customers must keep their address information up-to-date!

Please always keep your shipping address up-to-date! ( Debit and Credit Card, Paypal, Apple Pay, Google Pay, Amazon Pay, Shopify Pay, Ali Pay, and other payment processing services )
Any shipment being refused or shipped back to us by providing a wrong address or other reasons will not be refundable.

Cancellations: We understand sometimes thing goes out of control.

Please contact us ASAP if you want to cancel your orders. Orders only might be canceled if they are not being shipped by shipping couriers.

Return Policy: All sales are final

We do not accept returns or exchanges for Live Plants and Live Animals

WHAT WE GUARANTEE

24 Hours Live Arrival Guarantee* - In a rare case of live stocks dead on arrival, we must be notified within 24 hours by the same day of delivery. Please take clear photos of the damaged product and send it to us within 24 hours. Live Arrival Guarantee will be void after 24 hours of delivery. All replacements are considered final and we will not replace the replacement.

Picture requirements: Take at least 2 clear photos of damaged product in their original, unopened & sealed transparent packing and send photos and orders information to our email within 24 hours: aquariumplantsfactory@gmail.com
Please do not take picture of damaged plants, or animals in your aquarium. Once they have been introduced to your aquarium's ecosystem. It is no longer covered by our guarantee.

Please keep in mind that Live Arrival Guarantee only guarantees that live stocks will be alive upon arrival. We cannot guarantee that you will continue to have success with them. Many factors, including the aquarium environment, water quality, nutrient, temperature, lighting, filter, and CO2 system, can contribute to the failure to grow live plants and live animals.

WHAT WE CAN'T GUARANTEE

Even though our plants are very clean, but we can't guarantee they will be 100% pest-free because we cannot be responsible for your aquarium. Please use it at your own risk. We recommended all customers rinse the plants with clean water and quarantine them before use.

However, plants in tissue culture will be 100% free from pests, algae and never have been contacting with any aquarium.

Due to the nature of the product. We don't guarantee our plants will be pests free. ( snails, algae, hitchhikers )
We don't guarantee our plants will be free of pesticides. We use homemade, organic pesticides in our greenhouse to control pests. We do not use pesticides that contain copper. Copper is toxic to invertebrates such as aquatic snails, crabs, shrimps, etc
We don't guarantee your aquarium success or are responsible for your aquarium inhabitant including but not limited to fish, shrimp, snail, turtle, etc. So please quarantine all plants when use!
Unless specific, we don't guarantee aquatic plants will be grow emerged or submerge.

Wish I got these when I started out

When I first started aquascaping I got cheap tweezers. I wish I knew what I know now. Get the best right from the start, highly recommend these tweezers. Made planting so much easier than cheap knock offs. Quick shipping and wonderful customer service.

Tropica Tweezers

Tropica Tweezers

How to use the product

WHAT WE GUARANTEE

WHAT WE CAN'T GUARANTEE

Customer Reviews