Showed up in great shape, look to be sprouting new leaves after just a couple weeks. Very pleased.
This is my first purchase from APF as well as the first time I'll have any Bucephalandra. Anyway, after doing some research on buceps, I converted a matured 50-Gallon tank to a holding tank (for the four sets of BUY2GET1FREE items labelled in the attached photo) as I'm cycling two other tanks that they'll be placed in. As this was my first purchase from APF, I didn't order all the plants that I intend to stock those other tanks with as I had no idea what condition their product would arrive in. However, based on the timeliness with which my order arrived, the obvious care with which the product was packaged, and the healthy plants (and extra plants) that I received, APF will now be my go-to plant supplier. As a matter of fact, I just ordered a few more buceps (Brownie Ghost).
Details: I am located in the Seattle area of Washington state. I placed the order on Saturday, June 27, 2020. APF sent an acknowledgement email with the USPS tracking number which initially indicated a delivery date of Friday, July 3, 2020 but was updated a few days later to Thursday, July 2, 2020. Delivery was made shortly after noon on July 2 (according to the USPS tracking info) but I didn't realize that they had arrived until about 2.5 hours later when I received a delivery notification email from APF. I was worried that everything would be baked but after retrieving them from my mailbox, I was relieved to see that APF's packaging included heat shielding and all sets of packaged items were sealed in moisture-retaining, custom-sized, plastic bags. I took them inside and left them in a cool area of the living room where the holding tank is located as I was still doing work-related stuff. Finally got to them around 8 p.m., opened up all the sealed plastic bags, carefully removed each set of buceps from their foam and lead weights, inspected, rinsed and trimmed (minimal trimming was required), got the buckets I had with hardscape soaking... one with driftwood and the other with Seiryu... and started super gluing everything... also added a few Anubias Nana that I had on hand. Finished around 11 p.m., gave everything a once over, then placed them all in the holding tank.
It's now 3 a.m. on Sunday, July 5, 2020 and I took the attached photo about 2 hours ago. Therefore, the buceps have been in the holding tank for a little over two days with no melting that I'm aware of. I'm totally satisfied with APF.
Nice portion with three plants in one bunch. Even the free shipping on this site gets from California to me in New York in about three days and everything is perfect condition.
Plants arrived in perfect condition and are growing well both submerged and emersed so far!
I made my first order with Aquarium Plants Factory a couple of weeks ago and I couldn't be happier. The buce in particular was gorgeous, big plants with healthy leaves, and each of my single portions had at least two plants in them! Everything was very carefully packaged and looked great when it arrived; they even included a heat pack for my winter weather. I've ordered from a few different aquatic plant sites but I was the most impressed with this one. I will order again!