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I ordered the pack of 5 snails, I received 6 snails in the mail. Only 1 of the snails actually survived. As soon as I opened the package, 3 of the snails I immediately could tell were dead (see attached picture). I set the remaining snails up overnight in a quarantine tank. The following morning I went to check them, and two more of the snails had died. The remaining snail has been placed into my aquarium, but has not moved since it was added yesterday. I know sometimes it takes snails a while to actually properly acclimate and become active, but after the experience with the rest of them I'm not holding out hope. I did send an email to the company directly about my issue, but have not received a response. Will update my review pending resolution from the company.
I like the way APF does business, it's one reason I am a returning customer. I'm working on my first ever tank, a 20 gallon long low profile. I ordered all my plants through them with better than average success (my green thumb left me long ago when I left the ranch), however, our tank is thriving. In order to manage some unwanted snails, I ordered 3 Assassin Snails, they arrived quickly, and to my surprise during the unboxing, there were 4. Now, I don't know how snails breed, but I find it highly unlikely that one would have given birth to another during the trip. So, hats off to the boys at APF, throwing in an extra is why I keep coming back. If they keep treating their customers like that, then they'll remain in business a long time just based on returning clientele. One bad note, the 4th snail, well, it didn't survive. Did I get my money's worth? Hell yes, I ordered 3, and I still have 3 live Assassin Snails.
I had a pest snail infestation in my aquarium I wanted to control better so I decided to go with the better looking assassin snails to keep the pest snails in check. The assassin snails arrived in the mail packaged well and in good condition. All survived. There were no signs of any parasites that came along with the snails on close inspection. After slowly acclimating them to the new aquarium water they have been doing their thing... brunching on the pest snails.
See pic for this review. It is done all with APF plants and the snails you can see in the tank. This tank is ONLY 4 weeks old so it is new and getting stabilized. Maybe I am a bit more experienced than the average out there but this can be done with APF.
I ordered snails and have made other orders with APF. Typically I wait a while before reviewing if I do a review. APF has become one of the best companies to do business with when ordering plants or snails that I have used. As for this snail order they were great. Past plant orders were also great with only 2 casualties in plants due to USPS not APF. It was no big deal to me so I never bothered contacting APF as it was a decent sized order and I was fin
I ordered 5 assassin snails but received 6. All of them were alive and packaged nicely. Vendor kept me informed of each step of the transaction. A small piece of a plant was also with the snails. I'm going to try to get it to grow. Great Vendor.