Ordered 10, but only 6 arrived. APF were awesome and communicated quickly. I had a pic so they refunded the missing 4. I will definately buy again.
Not sure if this was intentional but, when I ordered the 5 pack of amano and blue shrimp, I received 6 each. I did NDA since other reviewers suggested its likely 1 will die otherwise. Shrimp arrived healthy and all alive so far.
Will love to do business again!
I recently ordered some Amano Shrimp from The Aquarium Plant Factory and then I went away for the weekend forgetting that they were being mailed to me. Well after 3 days in the mailbox during cold weather, naturally they all died. I sent them an email telling them what happened, and did not ask them for anything, I just told them what I had done. The next thing I knew they offered to replace them at a heck of a deal. They took this upon themselves without me asking for anything. That showed me that they really do care how their products work out for their customers, and they really have earned my future business. Also, I am an "oldster" who is "computer challenged" as my children call me, and was having trouble understanding an issue about the payment process. Tristan sent me another invoice I could work with. Very, very nice people.
I was slightly nervous about ordering shrimp this time of year, as temperatures typically stay below freezing, but they were packaged well, and with a heat pack to keep them warm. After acclimating them slowly, they were released in my algae filled tank, and within the week the water is clear, and they are still going strong. I would highly recommend these to any tank owner looking to improve the health of an existing aquarium without the use of chemicals.
I ordered 10 Amano Shrimp from aquarium plants factory and I was very pleased with my purchase. I have had no luck finding these shrimp at my local fish stores and I was hesitant to buy fish online but after this purchase I will use this company again.